Frequently Asked Questions
Is it safe to shop online?
Overall, shopping online can be safe if you take the necessary precautions. Here are some tips to help you shop safely online:
- Shop from reputable websites: Stick to well-known websites that have a good reputation and are established businesses.
- Look for the “lock” icon: Make sure that the website you’re shopping on is secure. Look for the lock icon in the address bar of your browser.
- Use strong passwords: Choose unique, complex passwords for your online accounts, and never use the same password for multiple accounts.
- Use a secure payment method: Use a credit card or a secure payment platform like PayPal to ensure that your financial information is protected.
- Check your statements: Regularly check your bank and credit card statements to make sure that there are no unauthorized charges.
- Be cautious of emails and links: Don’t click on links in emails or text messages that are from unknown or suspicious sources. They could be phishing scams trying to steal your personal information.
By taking these precautions, you can reduce the risk of falling victim to online scams and protect your personal and financial information.
How do I know if the product fits?
When trying to determine whether a product fits or not, there are a few factors to consider:
- Size: The most important factor to consider is whether the product is the right size for you. This can vary depending on the type of product you are looking at. For clothing, it’s important to pay attention to measurements like chest, waist, and inseam. For other products like furniture, it’s important to consider the dimensions of the item and the space you have available for it.
- Comfort: Another important factor to consider is whether the product feels comfortable to wear or use. For clothing, this means trying it on and moving around in it to see if it feels too tight or too loose. For other products like shoes or furniture, this means sitting or standing in them to see if they feel supportive and comfortable.
- Style: It’s also important to consider whether the product fits your personal style and aesthetic. This can be subjective, but it’s important to choose products that you feel good about wearing or using.
- Purpose: Lastly, consider whether the product fits the purpose you intend to use it for. For example, if you’re buying a backpack to carry heavy items, make sure it has enough capacity and support to meet your needs.
Overall, when determining whether a product fits, consider its size, comfort, style, and purpose to ensure that it meets your needs and expectations.
What kinds of promotions do you offer?
Promotions can take many forms and are used by businesses to attract customers, increase sales, and build brand awareness. Here are some examples of common promotions:
- Discounts: Businesses may offer discounts on products or services to encourage customers to make a purchase. Examples include percentage-off discounts, buy-one-get-one-free offers, and limited-time deals.
- Free gifts: Businesses may offer free gifts with a purchase as an incentive for customers to buy. These gifts may be related to the product being sold or may be unrelated items like gift cards or samples.
- Contests and giveaways: Businesses may run contests or giveaways to encourage engagement with their brand. Examples include social media contests, photo contests, and sweepstakes.
- Loyalty programs: Businesses may offer loyalty programs that reward customers for repeat business. Examples include points-based systems where customers earn rewards for each purchase or VIP programs that offer exclusive discounts and perks.
- Bundling: Businesses may bundle products together at a discounted price to encourage customers to purchase multiple items.
- Free shipping: Businesses may offer free shipping as an incentive to encourage customers to make a purchase.
These are just a few examples of the types of promotions businesses may offer. The specific promotions offered will depend on the goals of the business and the preferences of its target audience.
How do I make an order on your website?
Here are some general steps that you can follow:
- Visit the website where you want to place an order.
- Browse the website and select the product(s) you wish to purchase.
- Once you have selected your desired item(s), add them to your shopping cart.
- Review your shopping cart to ensure that you have selected the correct item(s) and that the quantity is accurate.
- Proceed to checkout and enter your personal and shipping information, if necessary.
- Select your preferred payment method and enter the required payment information.
- Review your order summary to ensure that everything is correct, including the shipping and billing information.
- Confirm your order and wait for a confirmation email or notification from the website regarding your order status.
Please note that the exact steps for placing an order may vary depending on the website and the specific products you are purchasing.
How will my order be packaged?
Generally, companies take care to package orders securely and appropriately to ensure that the items arrive in good condition. They may use a variety of materials such as boxes, bubble wrap, packing peanuts, or other materials to protect the items during shipping.
If you have specific questions about the packaging of your order, it would be best to contact the company or store from which you are ordering for more information.
Can I place an order over the phone?
Yes, if you wish to make an order over the phone simply call us at +92-308-1234567 and we’ll happily place your order for you, as well as answer any questions that you may have.
What is the availability of the products on your site?
We stock over a bunch of products on the website, and you can see whether the item you would like is in stock, or not. On the rare chance that we have sold out of the product that you want, we can offer you either a full refund of pending funds, or we will source it from our other wholesalers, at the earliest opportunity.
What payment methods are available?
We accept all cards by Stripe – Maestro, Visa, American Express, and Mastercard.
Do you have the product in stock?
All the products which are shown on our site are available. Order lead time depends on the products and quantities.
What do I do if I didn't receive a shipment?
If you’re missing items or shipments, contact us within 14 to 20 days of the ship date.
How do I change or cancel my order?
If your order has not yet been picked up by our warehouse team call or email us within at least 24 hours of placing your order and you can change or cancel your order for a full refund.