Shipping Information

Fast and Convenient Home Delivery for Your Orders

At our online store, we prioritize delivering your orders right to your doorstep in a swift and efficient manner. With our commitment to exceptional customer service, we aim to ensure that you receive your products within the shortest possible time frame. Our home delivery service guarantees that your order will normally be delivered within 9-16 working days, offering you a hassle-free shopping experience.

Enjoy Free Shipping on Orders Over all World

To make your shopping experience even more enjoyable, we are thrilled to announce that we are currently offering free shipping for all orders and all over the world. Take advantage of this exciting opportunity and enjoy the convenience of having your desired products delivered to you without any additional shipping charges. Whether you’re purchasing essentials or treating yourself to something special, free shipping is our way of showing appreciation for your continued support.

Efficient Delivery Lead Times

We understand the importance of timely delivery, and we strive to provide you with accurate estimates for when you can expect your order to arrive. The delivery lead times will be confirmed at the checkout stage of your purchase. By providing transparent information regarding the expected delivery time, we aim to give you peace of mind and enable you to plan accordingly.

Delivery Address Limitations

To ensure the security and accuracy of your order, we currently only ship to the account address provided during the checkout process. We apologize for any inconvenience this may cause, but we prioritize the protection of your personal information and the integrity of your order. Therefore, we do not offer shipping to alternative addresses, such as work addresses, PO Boxes, or addresses in other countries. Please ensure that the account address you provide is correct and up-to-date to avoid any delays or complications with the delivery.

Expedited Delivery Times: 9-16 Days

To maintain efficiency and transparency, please allow 9-16 days for the delivery of your order. Rest assured, we strive to fulfill your purchase as quickly as possible. The exact delivery date will be confirmed at the time of your order, so you can plan accordingly.

Exclusive Offer for Selected Customers

Limited-Time Promotion: 30% Discount on Women’s Wear

We are pleased to offer a special promotion exclusively for selected customers. If you’re eligible, you can enjoy a generous discount of 30% on all women’s wear items. Whether you’re looking for the latest fashion or branded products, this discount is applicable to both full-priced and discounted items.

TRACKING MY ORDER

Want to know the current status of your orders and returns? Simply log into ‘My Account’ and click on ‘My Orders’ to see the latest tracking information for your parcel. Once your order is on its way, you’ll receive a tracking number via email. To track your parcel, click on the link in the email and you’ll be directed to the courier website. If you can’t locate the tracking email, please make sure you’ve checked your spam and junk folder.

Having Trouble with Your Delivery?

If you’re facing issues with your delivery and need assistance, we are here to help. We strive to provide excellent customer service and ensure that your orders are delivered smoothly. If any of the following situations apply to you, please refer to the appropriate solution:

  1. I Haven’t Received My Order: In case you haven’t received your order yet, we recommend checking the online tracking information. Simply log into your ‘My Account’ and navigate to ‘My Orders’ to track your parcel. Alternatively, you can also use the link provided in the email we sent you. If the tracking information indicates that the parcel has been delivered, but you haven’t received it, please reach out to us. We will assist you in resolving the issue.
  2. Receiving a Damaged Parcel: If you receive a damaged parcel, it is important to inspect the contents before accepting it. Check if all the items you ordered are inside and ensure they are in good condition. If any items are missing or damaged, please get in touch with us as soon as possible. We will promptly assist you in resolving the issue.
  3. Receiving the Wrong Item: We sincerely apologize if you received the wrong item or if it doesn’t match the description. Please contact us immediately so that we can rectify the situation and provide the necessary assistance.